Compliance & Deployment Officer (Manned Guard Services) 

Position Overview 

The Compliance & Deployment Officer oversees the effective deployment, supervision, and regulatory compliance of all manned guard operations. The role ensures operational excellence through coordinated guard postings, enforcement of company standards, compliance audits, and adherence to NSCDC/PGC regulations and client requirements. 

The officer also maintains rapid access to client sites by operating a company power bike. 

Strong leadership and team collaboration are essential, as the role involves guiding field operatives, coordinating across departments, and upholding consistent operational standards at all locations. 

Key Responsibilities 

1. Guard Deployment & Workforce Coordination 

• Plan, schedule, and update guard deployments across all client locations. 
• Ensure all posts are fully staffed with qualified, vetted, and trained personnel. 
• Provide leadership to field supervisors and guards to ensure discipline, punctuality, and professionalism. 
• Respond to emergencies, absenteeism, or last-minute deployment changes with decisive action. 
• Work collaboratively with Operations and HR to resolve staffing gaps. 
• Maintain an updated deployment roster, guard database, and duty schedules. 

2. Compliance & Regulatory Oversight 

• Ensure all operations comply with NSCDC Private Guard Company (PGC) regulations and internal SOPs. 
• Conduct routine site inspections to verify guard performance, uniform standards, documentation, and licensing. 
• Lead corrective action efforts where compliance gaps are identified. 
• Maintain compliance records licenses, ID cards, training certificates, background checks, etc. 
• Collaborate with the Compliance Unit to support license renewals and regulatory audits. 

3. Client Site Supervision & Quality Assurance 

• Conduct regular, structured inspections of client sites to ensure service delivery meets contractual expectations. 
• Document findings and lead follow-up corrective actions. 
• Engage professionally with client representatives to resolve operational issues. 
• Ensure guards follow site-specific SOPs, post orders, and emergency procedures. 
• Use the company power bike for rapid, efficient access to client sites, especially in urgent circumstances. 
• Coordinate closely with Client Relations to maintain strong client satisfaction. 

4. Training, Discipline & Performance Monitoring 

• Assist in coordinating periodic training, refresher courses, and drills. 
• Provide leadership by coaching guards on professional conduct and performance expectations. 
• Enforce disciplinary measures in line with company policy and ensure fair, documented processes. 
• Support HR in onboarding, vetting, and evaluating new guards’ readiness. 
• Work with Training Officers to ensure guards maintain required competency levels. 

5. Reporting & Documentation 

• Prepare daily, weekly, and monthly compliance and deployment reports. 
• Maintain complete and accurate logs on incidents, guard movements, site inspections, and corrective actions. 
• Track guard welfare issues and coordinate with Welfare and Logistics teams for timely resolution. 
• Provide operational insights and recommendations to management based on field observations. 

Required Qualifications 

• OND/HND/B.Sc. in Security Studies, Criminology, Public Administration, or a related field. 
• Minimum 2–4 years’ experience in manned guard operations, deployment, or security supervision. 
• Knowledge of NSCDC PGC regulations and private security industry standards. 
• Ability to operate a company power bike safely and efficiently for field duties. 
• Valid rider’s permit (or willingness to obtain one immediately). 
• Proven leadership ability, including supervising teams, resolving conflicts, and motivating guards. Ability to make sound decisions under pressure. 
• Strong teamwork and collaboration skills, with the ability to coordinate across multiple departments. 
• Strong organizational and multitasking abilities. 
• Proficiency with spreadsheets, deployment software, and reporting tools. 
• Excellent communication, supervisory, and problem-solving skills. 

Key Competencies 

• Leadership and team motivation 
• Operational planning, coordination and cross-department collaboration 
• Regulatory compliance and attention to detail 
• Fast mobility and field responsiveness 
• Strong field supervision and discipline management 
• Ethical judgment, accountability, and discretion 
• Effective communication and conflict resolution